Welcome to workoutwisestoreww.com!
In order to protect your rights and interests and ensure the fairness and transparency of transactions, we have formulated the following refund terms. Please read and understand the following terms carefully before using the services of this website.
- Refund Scope
Service not performed: If you have paid the fee, but this website fails to provide the service you purchased within the agreed time, you have the right to apply for a refund.
Service not matching: If the service provided by this website does not match the description and affects your normal use, you have the right to apply for a refund after verification.
Special reasons: If there are other special circumstances caused by this website, such as system failure, data loss, etc., and it has a substantial impact on you, you have the right to apply for a refund. But please note that situations caused by your personal operational errors or network problems are not included in this list. - Refund process
Submit application: You need to submit a refund application through the customer service channels of this website (such as online customer service, email, etc.), and provide relevant evidence and information, including but not limited to order number, payment voucher, problem description, etc.
Review and processing: This website will review your refund application as soon as possible after receiving it. During the review period, we may contact you to verify relevant information. After the review is passed, we will handle the refund procedures for you according to the agreed refund method.
Refund time: Generally, the refund will be completed within 7 working days after the review is passed. But please note that the specific refund time may be affected by the payment channel and bank processing time. - Refund method
Return by original route: We will refund according to the original route when you paid to ensure that the funds are safely and accurately returned to your account.
Other methods: With the agreement of both parties, you can also choose other refund methods, such as bank transfer, etc. But please note that the additional costs (such as handling fees) incurred may be borne by you. - Special tips
Confidentiality obligation: During the refund process, we may access your personal information and transaction data. We promise to strictly keep this information confidential and will not disclose it to third parties.
Dispute resolution: If you have any objection to the refund result, or think there are other problems with our service, please contact us through the customer service channel of this website. We will try our best to solve your problem and provide a satisfactory answer. If the two parties cannot reach an agreement, you can also choose to complain to the relevant regulatory agency or seek legal means to resolve the dispute.
Thank you again for your trust and support! We will continue to work hard to provide you with a better service experience!
